Reply to Google reviews faster and with confidence.
Use AI to draft thoughtful responses, review the wording, and publish replies from one dashboard. Keep unanswered reviews visible, track your response rate, and make sure customers feel heard.
"Fantastic service — booked me in the same day, sorted everything quickly, and explained each step. I'll definitely be back."
Thank you so much for the kind words! We're really glad we could help so quickly and that everything was clear. We look forward to seeing you again.
You already know reviews matter.
You just don't have time to reply to all of them.
Responding to reviews shows customers that their feedback matters. Use AI to prepare a clear reply, personalize the wording, and then publish the final response through your verified Google Business Profile.
Sources: Google Business Profile Help — Manage customer reviews
See every review and know what needs a reply.
Get notified when a new review arrives, monitor positive and negative feedback, and keep unanswered reviews easy to find. Use AI to prepare a reply, then review and edit it before posting.
Know when feedback comes in.
See new reviews in your dashboard and check how long each one has been waiting for a response.
Track your review performance.
Monitor your average rating, new reviews, reply rate, and median response time for the selected period.
Separate positive and negative feedback.
Filter reviews by sentiment so you can quickly identify praise, concerns, and reviews that need attention first.
Get help writing a thoughtful response.
Generate a suggested reply with AI, adjust the wording, and approve the final response before posting it.
Reply rate means the percentage of reviews that have received a response during the selected period.
Handle positive and negative reviews with the right response.
Ranksphere separates positive and negative feedback, highlights unanswered reviews, and uses AI to prepare a suggested reply. Review the draft, adjust the wording, and post it when ready.
- See positive, negative, and unanswered reviews in one dashboard
- Generate a thoughtful reply based on the customer's feedback
- Edit and approve every response before it is published
Thank the customer and reinforce what they appreciated.
Acknowledge the concern and prepare a calm, helpful response.
See how long the customer has been waiting for a reply.
Review replies used to pile up when the team got busy. Now we can draft a response quickly, adjust the wording, and make sure unanswered reviews are not missed. It has made the whole process much easier to manage.
Manage reviews alongside the rest of your local SEO work.
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Review and update your business details, categories, photos, contact information, and opening hours from one dashboard.
Read moreSee which reviews need your attention.
Connect your Google Business Profile to view up to 200 recent reviews. Separate positive and negative feedback, find unanswered reviews, and use AI to draft replies when needed.