Ranksphere Help
Step-by-step guides for connecting profiles, tracking rankings, fixing citations, and more.
Getting Started
Account & Workspaces
Your account contains your personal sign-in details. Workspaces keep each business, client, team and subscription separate.
Locations
This guide explains what a location is, how to add one, the tools on each location, and how to pause, edit, or remove locations.
Smart Tasks
This guide explains where Smart Tasks come from, how priorities work and how to manage them. Smart Tasks help you keep track of work that may be needed for each location. They can highlight updates to your business profile, unanswered reviews, ranking opportunities and other areas worth checking.
Activity Log
See every action in your workspace and every credit spent, in the User log and the Credit log.
Overview Dashboard
This guide explains what your dashboard shows, how to read it, and who can see it.
Account & Billing
Billing, Plans & Add-ons
This guide explains the plans and their prices, what's included, how to upgrade or downgrade, the add-ons you can buy, and where to find your card and invoices.
AI Credits
AI credits are used when Ranksphere generates or rewrites content for you. This guide explains which actions use credits, how many are included with your plan, and how to manage or purchase more.
Scan Credits
Scan credits are used whenever you run a local ranking scan. Learn how scan costs are calculated, how to allocate credits to locations, and how to purchase more when needed.
Users, Roles & Permissions
This guide explains the four workspace roles, team seats, invitations, and location access. Invite people to your workspace, choose what they can access, and manage their permissions.
Notifications
This guide explains where to find notifications, how to organize them, and how to choose which updates you receive. Keep track of important updates across the locations you manage.
Report, Schema & Crawl Credits
This guide explains the three other monthly allowances in Ranksphere: saved reports, schema builds, and website crawl pages.
Local Rank Tracking
Local Rank Tracking
Local Rank Tracking shows where a business appears in Google Maps across different parts of its service area. This guide covers how to run a scan, understand the heatmap, compare results, and schedule future scans.
Identifying Competitors
Ranksphere identifies the businesses appearing alongside yours in local search results. This guide explains how competitors are found, where to view them, and how to understand the information shown.
Reports
Google Business Profile
GBP Management
This guide explains what the Google Business Profile tab shows, how to connect your profile, and how to edit and publish your details straight to Google.
Google Business Profile Performance
This guide explains what the Google Business Profile performance view shows, where the numbers come from, and how to read them, export them, and schedule them.
Google Business Profile Protection
How Google Business Profile Protection watches your connected profile and auto-reverts hostile or unwanted edits to your real business details.
Google Posts
This guide explains what Google posts are, how to write and schedule them, the review-and-approval workflow, and how they publish to Google.
Reviews & Reputation
AI Review Auto-Reply
This guide explains what review auto-reply does, how to turn it on, the rules you can set, and what it needs to work.
Google Review QR Code Generator
Make a printable Google review QR code that customers scan to leave a review, and learn how to size, color, and download it.
Reviews
This guide explains how Ranksphere brings in your Google reviews, how to read and filter them, and how to reply (including with AI).