Activity Log

What is the Activity Log?

The Activity Log keeps a record of actions taken in your Ranksphere workspace and how your credits are used.

You can use it to check who performed an action, when it happened, and where your credits were spent.

To find it, go to Settings → Activity Log.

The Activity Log has two tabs:

Note: Only Workspace Owners and Admins can access the Activity Log.

For more information about workspace access, see Users, Roles & Permissions.

User Log

The User Log shows what has happened in your workspace, including who performed each action and when.

Activities are listed with the newest first, making it easier to check recent changes.

What activities are recorded?

The User Log records different types of workspace activity.

What information does each entry show?

Every activity in the User Log includes the following details:

For example, if a team member runs a ranking scan, you can check the User Log to see who ran it, when it happened, and which location it was for.

If the scan ran automatically on a schedule, the User column will show System generated.

How to check who performed an action

1. Go to Settings → Activity Log.
2. Open the User Log tab.
3. Find the activity you want to check.
4. Look at the User column to see who performed it.

You can also check the activity description, date, and location for more details.

Credit Log

The Credit Log shows how credits and usage allowances are added to or used in your Ranksphere workspace.

It helps you track credit usage, see what caused a deduction, and check how much remained after each activity.

For example, you can see how many credits were used for a ranking scan or when credits were added through a monthly plan renewal.

What types of credits can I track?

You can view all credit activity together or filter the log by a specific type.

To learn more about how credits work, see Scan Credits and AI Credits.

What information does each credit entry show?

Each row in the Credit Log includes:

What do the plus (+) and minus (-) numbers mean?

The Change column shows whether credits were used or added to your balance.

Here's an example:

This is an example to explain how the balance changes, not an actual credit history.

In this example:

• −25 means the ranking scan used 25 credits, leaving 475.
• +200 means 200 credits were added during a renewal, bringing the balance to 675.

Credits may be added through plan renewals, unused credits rolling over from a previous billing cycle, or additional credit pack purchases.

Saved reports, schema builds, and website crawl pages work in a similar way. Their available allowances decrease as they're used.

For more information about subscription renewals and credit packs, see Billing, Plans & Add-ons.

How to use the Activity Log

Here are two common ways to use the Activity Log.

Check where your credits were spent

If you want to find out what used your credits:

1. Go to Settings → Activity Log.
2. Select Credit Log.
3. Choose a filter: Scan credits, AI credits, Reporting, Crawl pages, or Schema.
4. Check the Activity, Change, and Remaining columns.

Select All if you want to see every type of credit activity.

Check who ran a scan or published a post

If you want to see who performed an action:

1. Go to Settings → Activity Log.
2. Open User Log.
3. Find the scan, post, or other activity you want to check.
4. Look at the User column.

If the action was completed automatically, it will show System generated.

Who can access the Activity Log?

Only Workspace Owners and Admins can open the Activity Log.

Members and Guests cannot view either the User Log or Credit Log.

The Activity Log is part of the Workspace Settings permission, so access cannot be enabled for Members or Guests through Settings → Permissions.

See Users, Roles & Permissions to learn more about workspace roles.

Frequently asked questions

What's the difference between the User Log and Credit Log?

The User Log shows actions that happened in your workspace, including who performed them and when.

The Credit Log shows credits and allowances that were added or used, including the amount changed and the remaining balance.

What does "System generated" mean?

It means Ranksphere performed the activity automatically, without a signed-in user triggering it.

For example, a scheduled ranking scan or monthly credit renewal may appear as System generated.

Why does one credit entry show a minus and another show a plus?

A minus (−) means credits or allowances were used.

A plus (+) means credits were added, such as through a plan renewal, rollover from a previous billing cycle, or an additional credit pack purchase.

How can I check where my scan credits were spent?

Go to Settings → Activity Log → Credit Log and select the Scan credits filter.

You'll see the activities recorded for your scan credits, including how many were used and the remaining balance.

For more information, see Scan Credits.

How do I check who ran a scan or published a post?

Go to Settings → Activity Log → User Log.

Find the activity and check the User column. It will show the team member responsible or "System generated" if the action happened automatically.

Why is there a dash in the Remaining column?

Some older entries were recorded before Ranksphere started keeping a running balance for each credit change.

These entries show a dash instead of a number. New entries include the remaining balance.

Can Members or Guests access the Activity Log?

No. The Activity Log is only available to Workspace Owners and Admins.

Because it's part of the Workspace Settings permission, it cannot be enabled for Members or Guests.