Billing, Plans & Add-ons

Billing, Plans & Add-ons

Manage your subscription, add-ons, payment details, and invoices from Settings → Billing.

The billing area includes four tabs:

• Plans
• Add-ons
• Billing
• Invoices

Billing is only available to the Workspace Owner by default. The Owner can allow Admins to access it from Settings → Permissions.

Choose a Plan

Open the Plans tab to compare the available plans. Each plan shows its monthly and annual price, along with the number of locations, team members, credits, report exports, and schema builds included. See Pricing.

A few things to know:

• Your first workspace includes a 14-day free trial, with no payment details required, but it doesn't auto-renew. If you do not choose a paid plan before the trial ends, the workspace will be locked. Your data will be kept for 90 days. See Account & Workspaces.
• Starter plans and above include post approvals, allowing posts to be reviewed before they are published.
• Growth and Agency plans include white-labeled reports, a custom report domain, and 50% rollover on unused credits.
• For larger teams or additional requirements, select Contact us from the Plans tab to discuss an Enterprise plan.

Monthly and Annual Billing

You can switch between monthly and annual pricing from the Plans tab.

Monthly plans are charged once each month. Annual plans are charged once a year and have a lower monthly equivalent.

The total price is shown before you confirm the change.

Change Your Plan

Upgrade your plan

Plan upgrades take effect immediately. You will only be charged for the remaining time in your current billing period.

Your new locations, seats, credits, and other plan limits will become available as soon as the upgrade is complete.

Downgrade your plan

A downgrade takes effect on your next billing date. You can continue using your current plan and its limits until then.

If the new plan supports fewer locations than you currently have, the most recently added locations will be paused when the downgrade begins. Their data will not be deleted.

You can restore paused locations later by upgrading your plan or making room within your current location limit.

Add-ons

Paid plans can add extra locations or team members without changing to another plan.

Available recurring add-ons include:

• Extra location — $12/mo on Starter, $9 on Growth, $6 on Agency. Adds another business location with its own scans, rankings, and profile
• Extra seat — $5/mo. Adds another team member to the workspace

When you add a recurring add-on, it becomes available immediately. You will be charged a prorated amount for the rest of your current billing period, and the regular add-on price will be included in future subscription payments.

You do not need to complete a separate checkout.

Buy additional credits and exports

You can purchase additional usage from the Add-ons tab when your plan allowance is not enough.

Available one-time packs include:

• 5,000 scan credits for $25
• 1,000 AI credits for $5
• 50 report exports for $8
• 10 schema builds for $4

These are one-time purchases and are not added as recurring charges.

Extra packs are used after the allowance included with your plan. Each pack is valid for 30 days from the purchase date rather than your regular billing date.

On Growth and Agency plans, 50% of an unused pack can carry over into the next 30-day period. Unused packs on the Starter plan expire after 30 days.

Report exports and schema builds

Each paid plan includes a monthly allowance for report exports and schema builds. This allowance resets at the start of each billing period.

If you use your monthly allowance, you can purchase another pack from the Add-ons tab. The additional pack will be used once the allowance included with your plan runs out.

You can check your usage from Settings → Credit Usage.

Payment details and invoices

Open the Billing tab to view:

• Your current plan
• The amount you pay
• Your next billing date
• The payment card on file

Select Update card to change your payment details. Card updates and subscription changes are completed through Stripe’s secure billing portal.

The Invoices tab lists your payments, with the most recent shown first. You can open or download each invoice and choose to receive future invoices by email.

Cancel your subscription

You can cancel by changing your plan to Free or by managing your subscription through the Stripe billing portal.

Your paid plan will remain active until the end of your current billing period. You will not be charged again after that date.

Billing permissions

The Workspace Owner can access billing and manage plans, add-ons, payment details, and invoices.

Admins can only access billing when the Workspace Owner enables this permission from Settings → Permissions. Members and Guests cannot view or manage billing.

Manage your subscription

Upgrade your plan

Go to Settings → Billing → Plans, select a plan, and confirm the upgrade. The change takes effect immediately.

Downgrade your plan

Go to Settings → Billing → Plans, select a smaller plan, and confirm the change. The downgrade begins on your next billing date.

Switch to annual billing

Go to Settings → Billing → Plans and change the billing option from Monthly to Yearly. Review the price and select your plan.

Add a location or team member

Go to Settings → Billing → Add-ons, choose the number of locations or seats you need, and select Add to plan.

Purchase a usage pack

Go to Settings → Billing → Add-ons and choose a pack under Credits and usage.

Update your payment card

Go to Settings → Billing → Billing and select Update card.

Receive invoices by email

Go to Settings → Billing → Invoices and turn on Receive invoices by email.

Frequently Asked Questions

Why can’t I see the Billing page?

Billing is only visible to the Workspace Owner by default. If you are an Admin, ask the Owner to enable billing access from Settings → Permissions.

Will I be charged immediately when I upgrade?

Yes. The upgraded plan becomes available immediately, but you are only charged a prorated amount for the rest of your current billing period.

What happens to my locations if I downgrade?

If the new plan includes fewer locations, the most recently added locations will be paused when the downgrade takes effect. Their data will remain saved.

How do I cancel my plan?

Change your plan to Free or cancel through the Stripe billing portal. Your paid plan will remain active until your next billing date.

Do add-ons require a separate checkout?

No. Extra locations and seats are added to your subscription and billed with your plan. Credit, report export, and schema build packs are one-time purchases.

Where can I check my usage?

Go to Settings → Credit Usage to view your remaining credits, report exports, and schema builds.

Related: Scan Credits · AI Credits · Account & Workspaces